Friday, June 1, 2007

Letter To Imperial Healthcare - Neptune , NJ

With the passing of my father, I wrote a letter of appreciation to the people that took care of him during the last 4 weeks of his life. The following is a letter sent to their administrator and one I felt compelled to write.
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May 29, 2007

Mr. Josh Bambergers
Administrator
Imperial Healthcare
919 Green Grove Road
Neptune, NJ 07753

Dear Josh;

I wanted to take this opportunity to thank you and your caring and efficient staff for taking care of my father Julius Rapoport during his short stay in your facility.

As you know, my father at 93 years of age, came to Imperial only a few short weeks before he passed. His congestive heart failure and other physical and mental issues made living in assisted living impossible and his rapid decline made it even more important to have him in a care facility that could keep a keen eye on him. Although we have discussed the hallway near the nurses station as not one of the best solutions, I have to admit, that this temporary fix was one that kept dad in the eyes of your wonderful staff at all times.

It is hard for any family to have to say good bye to a loved one and both Compassionate Care Hospice and Imperial Healthcare helped the Rapoport family get through a very hard time. I can say with conviction that I have never met a more caring and warm group of professionals in all the years I have taken care of my father.

Although I hate to name individuals for fear of missing a few names, I can’t help to mention the exceptional support from Ben ( I felt he was family), Maria, Izzy, Yanni (not the famous singer, but the beautiful aide), Suzanne, Barbara, Robin and all the others, my heartfelt thanks to all of you for not only a job well done, but for your sincere kindness during a difficult time for our family.

In a world that is often motivated by money and greed, it is rare to find people that love what they do and love the people they do it for. I am not sure I could be as noble as your staff, nor be able to meet the many challenges they have to deal with each day.

My father kept his sense of humor to the end and told me how wonderful the staff was to him. I know he blew kisses to some of the aides and Yanni must have received some kisses on the cheek from dad, it was his way of thanking them for their care and kindness.

I hope to visit in the next few days to say thank you once again in person. In the meantime, please feel free to use this letter as one of recommendation to anyone considering a long or short term care facility for a loved one.

Sincerely,



Len Rapoport

President

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